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Shipping Policy

1. Order Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• In case of delays due to unforeseen circumstances, we will notify you via email or SMS.

2. Estimated Delivery Time

• Metro Cities: 3-5 business days
• Tier 2 & 3 Cities: 5-7 business days
• Remote Areas: 7-10 business days
• International Orders: 10-15 business days (varies by country)

Note: Delivery times may be affected due to weather, holidays, or courier service delays.

3. Shipping Partners

We use reliable courier partners like Delhivery, Bluedart, DTDC, India Post, and others to ensure safe and timely delivery.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS.
• You can track your order using the provided link on our website.

5. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 24 hours with photos of the damaged product and packaging.
• If your package is lost in transit, we will coordinate with the courier and update you.

6. Contact Us

For any shipping-related queries, reach out to us at:
📧 Email: jyotenterprises29@gmail.com
📞 Phone: +91 9892617229